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Product Care and Maintenance

How do I clean the wheel?

The cat wheel can be cleaned by taking it outside and spraying it with a hose or wiping it down with a wet towel. Foam traction pads will wear down over time and can be replaced simply by peeling off the old ones and sticking on new ones.

Can the wheel be used outside?

While the wheel is intended for use indoors, it can be used outside as well. Prolonged or frequent exposure to extreme temperatures (hot or cold) and/or UV can damage the plastic, so we recommend setting it up somewhere shady and bringing it indoors

Are the traction pads replaceable? If so, how do I do it?

Yes, the foam traction pads are meant to be replaced periodically. They function like big stickers, so all you need to do is find the seam between two pads, grab the edge, and peel it up and off. If the pad doesn’t want to come off easily, warming it

My wheel has started making a squeaking/grinding noise. How do I fix it?

Most likely, the bearings of one or more of your inline wheels has gotten dirty or is wearing out. Bearings will usually last at least a few years with regular use of the wheel; hard or frequent use by multiple cats, or using the wheel in a more host

Do I have to remove the old pads when replacing them with new ones?

Removing the old pads is recommended for best results. There are several reasons for this, and the major ones are:. Completely removing the old pads and replacing them with new ones will provide the cleanest look and the best longevity. If you're hav